Community Banking Manager

About Company:

More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.

Job Summary of Community Banking Manager:

As an Community Banking Manager you will lead the day-to-day operations of the branch. Supervise, train, and coach Teller staff. Support the Branch Manager in developing an on going sales performance culture. Effectively assist clients in achieving their financial goals by actively referring Bank products and services. Refer clients to other Bank specialists when applicable. Act in full management capacity in the absence of a Branch Manager.

Responsibilities of Community Banking Manager:

• Manage the processing of various everyday financial transactions, including check encashment, fund withdrawals, deposits, and loan settlements.
• Accountable for leading sales, operations, and customer service efforts, overseeing branch operations, and training and mentoring the teller team.
• Support in operational tasks to ensure their on-time completion. Abide by policies and procedures to reduce risks and achieve positive results in internal audits.
• Help individuals identify their current and upcoming financial necessities through interactive dialogues using the Banner Way process and aids.
• Responsible for presenting tailored solutions that meet the client’s specific financial needs. Refer clients to other lines of business as appropriate. Answer questions and resolve technical problems on client accounts.
• Develop and sustain a comprehensive knowledge of all operational processes and requirements to ensure compliance adherence.
• Accountable for enforcing and ensuring staff compliance with policies, protocols, security measures, and government directives.

Requirements of Community Banking Manager:

• H.S. Diploma or equivalent required
• NMLS registration preferred
• 4 or more years of retail banking experience required
• 0 to 2 years of experience in a supervisory/management role leading a project, process or team Required
• Extensive knowledge of retail product philosophy, policy, procedures, documentation and systems. Thorough knowledge of all retail products and services. Demonstrated knowledge of all complex accounts, and consumer and QuickStep lending.
• Proven client service, interpersonal, and relationship building skills. Possess effective verbal and written communication skills; proper phone and email etiquette required.
• Possess effective selling, cross selling and referral skills.
• Possess strong mathematical, problem solving, and negotiation skills.
• Ability to analyze client credit data and other related financial information.
• Experience in a financial sales representative-oriented role.
• Travel upto 20%

Benefits of Community Banking Manager:

• Initial hourly wage bracket determined by individual expertise
• Extensive employee benefits package, incorporating medical, dental, vision, long-term disability, short-term disability, and life insurance coverage
• The benefits package includes paid vacation days, sick time, and coverage for 11 company holidays
• The 401k option comes with a company match of up to 4%
• Tuition reimbursement

In line with its commitment to workplace equality, Banner Bank offers fair employment opportunities to qualified applicants, irrespective of their color, religion, gender, or national origin.

Banner Bank clearly states that it does not accept unsolicited resumes from agencies or search firms regarding any active job listings on this platform. Resumes provided to a Banner Bank staff member by an external agency without a proper written search agreement will be the exclusive possession of Banner Bank. No fees will be paid if a candidate is employed due to an unsolicited referral from an agency or search firm.