Retail Customer Advisor

Job Summary of Retail Customer Advisor:

Our Retail Customer Advisor are passionate about creating a hassle-free shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and ability to prioritize. They are constantly learning, supporting their team across all departments, and contributing to an overall fun store culture!

Responsibilities of Retail Customer Advisor:

• Greet everyone and proactively approach customers to support their shopping experience
• Demonstrate ability to genuinely interact with customers to show passion, knowledge, dedication, and commitment in their sport or activity
• Uphold company standards for merchandise presentation of the best brands in sporting goods Promote company programs (i.e., warranty sales, loyalty program, seasonal promotions, etc.)
• Create an inclusive store environment where everyone (associates & customers) feels welcome, safe, and is treated with respect
• As business needs arise, other tasks may become necessary to support the team and the store

Qualification of Retail Customer Advisor:

• Preference is given to individuals with prior experience in retail sales, cashier duties, or customer-centric positions.
• Proficiency in occasionally standing, bending, kneeling, reaching, pushing, tugging, and lifting items weighing 15 to 35 lbs periodically (up to 5 times per hour).
• Capable of managing tasks that involve standing or walking for up to 4 hours without breaks.
• Competent in carrying out repetitive movements for brief time frames (up to 2 hours without interruption).

About Comapny:

At DICK'S Sporting Goods , we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.