Job Summary of Shift Organizer:
As a Shift Organizer you will support other management levels by running great shifts and leading teams self-sufficiently. Shift Organizers must take ownership and responsibility to solve problems while being willing to provide help and guidance to others. Shift Organizers should have strong leadership qualities and organizational skills with a confident, professional manner, and can give clear concise instructions, exhibit good time management skills and good problem-solving and decision-making.
Responsibilities of Shift Organizer:
- Greet everyone with a smile, is polite and pleasant with guests and team. Demonstrates a positive and enthusiastic attitude with co-workers and guests.
- Ensure every guest receives great service and great food while working with a sense of urgency.
- Works well with other management and fellow Team Members. Cooperates well with others and works well as a team. Able to help others when needed.
- Takes action without being told, willing to go above and beyond what is simply required. Role Model that customer needs are the highest priority. Resolve customer complaints quickly while maintaining positive customer relations.
- Ensure that all Team Members present a neat and clean appearance and correctly wear the company uniform. Ensure all Team Members complete their tasks as assigned in a timely and accurate manner. Successfully lead team as Manager in Charge, ensuring company standards regarding service, food safety, and general procedures are always being met .
- Provides ongoing constructive and complimentary feedback to team. Actively participates in the training and development of Team Members.
- Assist with Profit and Loss management, follows cash control procedures, maintaining inventory and managing labor. Provide regular feedback to the RGM and other management on the performance of the team.
Qualification of Shift Organizer:
- Minimum age requirement is 18 years old. Prospective candidates must possess one year of restaurant experience and have shown leadership capabilities throughout all shifts.
- Meeting the state or local requirements is crucial for the validity of your Health Card.
- Capability in English reading, speaking, understanding, and written communication is a must.
- Reliable transport is essential. Passing a criminal background screening is required.
- It is necessary to pass the ServSafe Certification Course and Exam.
Disclaimer:
Applying to Diversified Restaurant Group, a franchisee of Taco Bell and Arby's Corp, means that you could potentially have them as your sole employer. Franchise operators have the independence to create their own salary and benefit structures, and these can vary from one franchise to another.