Shift Chief

Job Summary of Shift Chief:

As a Shift Chief you will support other management levels by running great shifts and leading teams self-sufficiently. Shift Chiefs must take ownership and responsibility to solve problems while being willing to provide help and guidance to others. Shift Chiefs should have strong leadership qualities and organizational skills with a confident, professional manner, and can give clear concise instructions, exhibit good time management skills and good problem-solving and decision-making.

Responsibilities of Shift Chief:

• Greet everyone with a smile, is polite and pleasant with guests and team. Demonstrates a positive and enthusiastic attitude with co-workers and guests.
• Ensure every guest receives great service and great food while working with a sense of urgency.
• Works well with other management and fellow Team Members. Cooperates well with others and works well as a team. Able to help others when needed.
• Takes action without being told, willing to go above and beyond what is simply required. Role Model that customer needs are the highest priority. Resolve customer complaints quickly while maintaining positive customer relations.
• Ensure that all Team Members present a neat and clean appearance and correctly wear the company uniform. Ensure all Team Members complete their tasks as assigned in a timely and accurate manner. Successfully lead team as Manager in Charge, ensuring company standards regarding service, food safety, and general procedures are always being met .
• Provides ongoing constructive and complimentary feedback to team. Actively participates in the training and development of Team Members.
• Assist with Profit and Loss management, follows cash control procedures, maintaining inventory and managing labor. Provide regular feedback to the RGM and other management on the performance of the team.

Qualification of Shift Chief:

• Prospective applicants should be 18 years or older. A minimum of one year working in a restaurant is essential, with proven experience in supervising teams across all shifts.
• Your Health Card must be in accordance with the current regulations set by the state or local government.
• English language proficiency encompassing reading, speaking, comprehension, and writing is a prerequisite.
• The necessity of reliable transportation is emphasized. Passing a criminal background check is a prerequisite.
• The ability to successfully complete the ServSafe Certification Course and Exam is a must.

Disclaimer:

When you submit your application to Diversified Restaurant Group, a franchisee that manages Taco Bell and Arby's Corp locations, you may find that they will be your only employer if you are hired. As independent business owners, franchisees have the discretion to set their own compensation and benefits schemes, which may differ from franchise to franchise.