Retail Support Specialist

As a Retail Support Specialist, you will also be responsible for greeting and welcoming customers as they walk into the store:

At our company, we pride ourselves on delivering the best customer service possible, and that's why we're so committed to ensuring that our store sales assistants are trained to the highest possible standards.

As a Retail Support Specialist, you should be able to maintain a clean and organized store environment:

• Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network.
• Learn and uncover customers' needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
• Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
• Refine your sales skills through outbound calls to current Verizon customers interested in our products and services.

We are delighted to announce that we are hiring for an entry-level role, and we assure you an annual pay ranging from $43,000 to $56,000, which includes fundamental salary and team-based bonuses, in addition to personal incentives. Your compensation will be determined by the location of your employment, and full-time benefits are available when you initiate your job.

Verizon's rewards initiative is aimed at supporting your holistic progress both professionally and personally. On your first day, you'll avail many benefits such as wellness facilities, a 6% matching 401(k), stock awards, over four weeks of paid leave (covering vacation, holidays, and personal days), discounts on Verizon products and services, up to four months of paid parental leave, up to $8K yearly in tuition assistance, and other incentives as well.

Strategic Importance of Retail Support Specialist: Retail Support Specialists are crucial to any retail business as they are responsible for providing customers with a personalized shopping experience. They play a significant role in generating revenue and creating a favorable brand image for the company:

• High school diploma or GED.
• One or more years of work experience.
• Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance).
• Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.
• Even better if you have one or more of the following
• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.