Cashier

Job Summary:

The Cashier is responsible for providing excellent customer service, including managing customer transactions at point of sale (POS), stock and replenishment as well maintaining the brand and overall appearance of the store.

Responsibilities:

• Demonstrate leadership in driving sales and profitability by achieving or exceeding all established store and individual goals
• Achieve or exceed all established goals. These include: sales, hourly productivity average dollar sale (ADS), units per transaction (UPT) conversion (if applicable), charge accounts and contests, and any other brand specific KPI's
• Have a complete working knowledge and use of selling skills and customer service standards as set forth in Company training programs
• Develop and maintain relationships with customers through a friendly attitude and excellent customer service
• Actively participate in all contests, promotions, and sales incentive programs. Responsible for contributing to efforts in the stores achievements
• Meet company standards for appearance, performance, knowledge and personal grooming
• Maintain an awareness of all sales promotions. Effectively handle multiple customers and projects. Ability to print merchandise tags in a timely manner
• Understand and communicate customer merchandise needs and communicate with Store Management when the stores merchandise assortment meets, and fails to meet, the needs in your area
• Ensure consistent control of merchandise and maintain cash wrap daily as directed
• Demonstrate professionalism when dealing with customers. Answer the telephone in a friendly and professional manner

Key Partners:

• Store Management
• Human Resources
• District Manager
• Asset Protection

Qualifications:

• Must be at least 18 years of age
• Previous retail experience a plus
• Strong attention to detail
• Able to work various shifts including weekends and holidays
• Must present a neat appearance and personal grooming
• Candidate will be required to stand for long periods of time throughout their shift.
• Lifting between 15-30 pounds.

Skills & Cultural Success Factors:

• Enthusiasm for the brand
• Strong customer service skills
• Excellent communication skills
• Goal oriented
• Team player
• Adaptable and flexible
• Fast learner
• Disciplined and self-motivated