Front End Shift Manager

Job Summary of Front End Shift Manager:

The primary responsibility of a Front End Shift Manager encompasses overseeing the entire restaurant's operations and cultivating a cohesive team dedicated to consistently delivering exceptional food and a welcoming ambience to customers. The focus at Border Foods is on enriching the lives of individuals by creating environments that promote growth and positive interactions. Front End Shift Managers play a pivotal role in ensuring that employees and guests alike have meaningful and fulfilling experiences within the restaurant setting.

Core Values of Front End Shift Manager:

• Accountability & Integrity:
• Maintains high ethical standards in behavior and anticipated outcomes
• Leads the team to ensure the accomplishment of all designated tasks and the delivery of secure, excellent dining experiences in a genial manner
• Planning and assigning the Team effectively
• Monitors the achievements of individual team members and enforces accountability for meeting standards and expectations.
• Delivers speedy and pleasant service to ensure a high-quality customer experience
• Sustains the point of sale system's performance by reporting all system errors and confirming the accuracy of downloads, including updates to pricing and changes in the menu.
• It is crucial to ensure that standards for health and safety are upheld
• Ensures compliance with all legal requirements established by local, state, and federal authorities.
• Strengthens team unity through the cultivation of interdepartmental relationships
• Responding promptly to team members' queries and addressing any employee issues in a timely fashion.
• Suggest a dining spot that is known for being a secure space for team members and customers to enjoy
• Proficient in navigating challenging scenarios and dispensing appropriate assistance
• Motivates and sustains the team by actively listening and effectively conveying messages to a broad range of individuals
• Serves as the face of Border Foods when dealing with customer complaints, expressing a sincere willingness to find suitable resolutions.
• Encourages a culture that prioritizes recognizing accomplishments to cultivate a constructive work environment
• Creating short-term and long-term plans is the primary task of a strategic planner to drive the success of a restaurant
• Maximizing returns by using and interpreting the profit and loss report to make the right financial changes
• Finding, selecting, and fostering outstanding team associates
• Implementing a comprehensive orientation program for freshly hired personnel and devising personalized training strategies for every new team member
• Mitigates loss by enforcing strict cash handling policies, offering comprehensive training for employees, and meeting all accounting and banking standards.
• Ensures that each team member has access to learning and development opportunities.
• Consistently exhibits dynamic and prompt coaching competencies.
• Seeking and distributing ideas to support the success of others is a necessary or desired responsibility

Qualification of Front End Shift Manager:

• Must be at least 18 years of age.
• High school diploma or equivalent.

Physical Demands of Front End Shift Manager:

• The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation.
• The duties of this position may change from time to time. Border Foods reserves the right to add or delete duties and responsibilities at the discretion of Border Foods or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
• Border Foods is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation.